Legal

Privacy Policy

This policy explains how The Lipedema Clinic collects, uses, and protects personal information submitted through this website.

Information We Collect

We may collect contact details (such as name, email, and phone), optional insurance and scheduling preferences, screening score summaries, technical usage data (when analytics consent is granted), and attribution information to improve patient support and site performance.

How We Use Information

Information is used to respond to inquiries, coordinate consultations, deliver requested resources such as the insurance navigation guide, and improve service delivery and website quality.

Data Sharing and Processors

We do not sell personal information. Data may be shared with service providers needed to operate this website and support communication workflows, including:

  • Web3Forms (form notification delivery for consultation requests and guide opt-ins)
  • Cloudflare (hosting, security, and infrastructure)
  • OptiMantra (external consultation booking when you choose to schedule)

Consultation notifications are minimized: contact details and screening score/tier summaries may be included, while per-question symptom answers are not forwarded in the notification body.

Contact

Questions about this policy can be directed to the clinic by phone at (561) 529-5077.